Chapter IIISAFETY BY DESIGN

Section I – General obligation on safety by design

• Article 8General obligation on safety by design

  1. Providers of online social networking services, of video-sharing platform services, of online games, of AI companions, of general conversational chatbots, and of software application stores, regardless of…

Section II – Obligations for online social networking services and video-sharing platform services

• Article 9Addictive design

  1. Providers of online social networking services and of video-sharing platform services shall not design, organise or operate their services in a manner that is intended, or can…

• Article 10Recommender systems

  1. Providers of online social networking services and of video-sharing platform services that use recommender systems shall design the information suggested and the optimisation of their recommender systems…

• Article 11Safe settings

  1. Providers of online social networking services and of video-sharing platform services shall put in place measures to ensure that settings are set by default to a high…

• Article 12Contact and interaction safeguards

  1. Providers of online social networking services and of video-sharing platform services shall put measures in place that ensure a high level of privacy, safety and security of…

• Article 13Safety and security of economic transactions

  1. Providers of online social networking services and of video-sharing platform services shall ensure that, before an economic transaction takes place, a minor is made aware in a…

Section III – Obligations for AI companions and general conversational chatbots

• Article 14Obligations for AI companions and general conversational chatbots

  1. Providers of AI companions and of general conversational chatbots shall put in place proportionate and effective measures to ensure a high level of protection of the health,…

Section IV – Obligations for providers of online games

• Article 15Obligations for providers of online games

  1. Providers of online games shall put in place measures to ensure a high level of privacy, safety and security of minors. Those measures shall include at least…

Section V – Obligations for age-appropriate access

• Article 16Obligations for providers of software application stores

  1. Providers of software application stores shall put in place an age-rating system to allow to establish the age-appropriateness of software applications disseminated through their service. Such an…

• Article 17Codes of Conduct on age rating and online games

  1. The Commission shall encourage and facilitate the drawing up of codes of conduct at Union level by [same day and month as the date of entry into…

Section VI – General obligations on agency of minors and empowering tools for minors and guardians

• Article 18Agency of minors

  1. Providers of online social networking services, of video-sharing platform services, of online games, of AI companions, and of general conversational chatbots, shall ensure that the features, communication,…

• Article 19Child-friendly reporting and support tools for minors

  1. Providers of online social networking services, of video-sharing platform services, of video gaming platforms, of AI companions, and of general conversational chatbots shall put in place mechanisms…

• Article 20Tools for guardians

  1. Providers of online social networking services, of video-sharing platform services, of online games, of AI companions, and of general conversational chatbots shall implement effective, accessible and user-friendly…

• Article 21Collective complaints

  1. Without prejudice to Article 86 of Regulation (EU) 2022/2065 and to Directive (EU) 2020/1828 or to any other type of rules on representation under national law, minors…

Section VII – Other due diligence obligations for a safe online environment

• Article 22Monitoring obligation for providers of very large online platforms

  1. Providers of services referred to in Article 8(1) of this Regulation that have been designated as very large online platforms in accordance with Article 33 of Regulation…

• Article 23Codes of conduct

  1. The Commission shall encourage and facilitate the drawing up of voluntary codes of conduct at Union level to contribute to the proper application of this Regulation. The…

• Article 24Legal representatives

  1. Providers of online social networking services, of video-sharing platform services, of online games, of AI companions, and of general conversational chatbots, which do not have an establishment…

• Article 25Amendments to listed measures

  1. The Commission may adopt delegated acts in accordance with Article 40 for the purpose of amending Articles 9(2) , 10(2) , 11(1) , 12(1) , 12(2) ,…